Shipping Policy

Last Updated: 11 August 2026

This Shipping Policy applies to purchases made through PawCart UK, a trading brand of IRISH TRADERS LTD.

1. Order Processing

Orders are processed after successful payment authorisation.

Processing times may vary depending on:

• Product availability

• Supplier processing times

• Fulfilment location

• Weekends

• UK public holidays

• Other operational circumstances

Estimated processing or delivery information may also be displayed on individual product pages or during checkout.

2. Dropshipping and Third-Party Fulfilment

PawCart UK operates an ecommerce model that may use third-party suppliers, manufacturers, warehouses, and fulfilment partners.

Products may therefore be shipped directly from one of our fulfilment partners rather than from our company contact address.

Depending on the product and supplier, products may be dispatched from locations within or outside the United Kingdom.

3. Estimated Delivery Times

Delivery estimates displayed on our website are estimates rather than guaranteed delivery dates unless we expressly state otherwise.

Delivery times may vary depending on:

• Product availability

• Supplier processing

• Fulfilment location

• Customer location

• Courier service

• Customs or border processing where applicable

• Weather conditions

• Transport disruption

• Public holidays

• Other circumstances outside our reasonable control

Where a specific delivery period has been agreed with you, we will fulfil the order in accordance with applicable UK consumer requirements.

4. Multiple Packages

Products in the same order may be supplied by different fulfilment partners.

Your order may therefore:

• Arrive in multiple packages

• Have multiple tracking numbers

• Arrive on different days

Receiving only part of your order does not necessarily mean the remaining products are missing.

5. Shipping Charges

Any applicable delivery charges will be displayed at checkout before you complete your purchase.

Charges may depend on:

• Product

• Delivery destination

• Order value

• Fulfilment method

• Shipping service selected

6. Order Tracking

Where tracking is available, tracking information may be provided after dispatch.

Tracking systems can sometimes take additional time to update after a parcel has entered the courier network.

7. Delivery Address

Customers are responsible for providing complete and accurate delivery information.

Please check your:

• Recipient name

• House/building number

• Street

• City

• Postcode

• Contact details

before completing an order.

If you notice an error after ordering, contact us immediately.

Once an order has entered fulfilment or has been dispatched, we cannot guarantee that the delivery address can be changed.

8. Delivery Delays

Delivery delays can occasionally occur.

If an order does not arrive within the estimated delivery period, please contact us with your order number.

We may investigate the shipment with the relevant supplier, fulfilment partner, or courier.

Your statutory rights concerning delayed or undelivered goods are not affected.

9. Lost or Missing Parcels

If tracking indicates a delivery problem or you believe your parcel has been lost, please contact PawCart UK.

We may investigate the shipment with the relevant courier or fulfilment partner before providing the appropriate resolution.

10. International Fulfilment and Customs

Some PawCart UK products may be fulfilled from outside the United Kingdom.

International fulfilment may result in additional transit or customs processing time.

Any applicable charges that we are legally required to disclose will be handled or disclosed in accordance with applicable requirements and the information provided to you during the purchasing process.

11. Contact Us

For shipping or delivery enquiries:

PawCart UK
A trading brand of IRISH TRADERS LTD
48 Sandown Road
Belfast
BT5 6GY
United Kingdom

Email: info@pawcart.uk