Privacy Policy

Last Updated: 11 August 2026

PawCart UK (“PawCart UK”, “we”, “us”, or “our”) is a trading brand/project of IRISH TRADERS LTD. We operate the PawCart UK online store and provide pet food, pet accessories, pet care products, and related products to customers in the United Kingdom.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.pawcart.uk.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise use our services, we may collect information including:

• Your name

• Billing and delivery address

• Email address

• Telephone number

• Order and transaction information

• Products viewed or purchased

• Device and browser information

• IP address and website usage information

• Communications you send to us

• Marketing preferences

Payment information may be processed directly by our authorised third-party payment providers. We do not necessarily store your complete payment card details ourselves.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Arrange delivery of products

• Communicate order and delivery updates

• Process returns and refunds

• Provide customer support

• Detect and prevent fraud or misuse

• Maintain and improve our website

• Comply with accounting, tax, regulatory and legal obligations

• Send marketing communications where you have consented or where otherwise permitted by law

3. Legal Basis for Processing

Where UK data protection law applies, we process personal information on appropriate legal grounds, including:

• Performance of a contract, such as processing and delivering your order

• Compliance with our legal obligations

• Our legitimate business interests, where those interests do not override your rights

• Your consent, where consent is required

4. Dropshipping and Fulfilment Partners

PawCart UK operates using a retail and dropshipping fulfilment model.

This means that some products may be stored, packed, dispatched, or delivered directly by third-party suppliers, manufacturers, warehouses, fulfilment partners, or logistics providers.

Where necessary to fulfil your order, we may share relevant information such as your name, delivery address, telephone number, email address, and order details with these parties.

We only share information reasonably necessary for them to provide the relevant service.

5. Other Third Parties

We may also share information with service providers that assist us with:

• Website hosting and ecommerce services

• Payment processing

• Delivery and logistics

• Customer support

• Analytics

• Marketing

• Fraud prevention

• Professional, accounting, or legal services

We may also disclose information where required by law or a competent authority.

6. International Data Transfers

Because some of our suppliers, fulfilment partners, or technology providers may operate outside the United Kingdom, your information may sometimes be processed internationally.

Where required by applicable data protection law, we take appropriate steps to ensure that personal information transferred internationally receives an appropriate level of protection.

7. Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve performance, prevent fraud, and support advertising or marketing.

Where required, you will be given choices regarding non-essential cookies.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, tax, dispute-resolution, and regulatory requirements.

9. Your Rights

Depending on applicable UK data protection law, you may have rights relating to your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion in certain circumstances

• Request restriction of processing

• Object to certain processing

• Request transfer of your information where applicable

• Withdraw consent where processing relies on consent

To exercise a privacy right, contact us at info@pawcart.uk.

You may also have the right to raise a complaint with the UK Information Commissioner's Office (ICO).

10. Security

We take reasonable technical and organisational measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Children's Privacy

Our online store is intended for customers who are legally capable of entering into purchases. We do not knowingly use our services to collect personal information directly from children where this would be prohibited by applicable law.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements. The latest version will be published on this page.

13. Contact Us

For privacy enquiries, please contact:

PawCart UK
A trading brand/project of IRISH TRADERS LTD
Website: www.pawcart.uk
Email: info@pawcart.uk
Registered/Business Address: info@pawcart.uk